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"Securing the MGA future: 2026 workforce and technology report"

Operational pressure on MGAs, MGUs, wholesalers, and program administrators is increasing while the margin for inefficiency is shrinking. 

Vertafore's 2026 workforce and technology report provides a clear, data-backed view into how MGA leaders are prioritizing AI, data, operations, talent, and technology investments to stay competitive in a rapidly evolving market. 

With insights from 185 MGA professionals from all levels, this report takes a deep dive into what MGAs are preparing for and acting on in 2026 and beyond.

What's inside: 

• 5 traits that separate leading MGAs from the pack
• How MGAs should prepare for the upcoming retirement wave and talent transition
• Where tech optimizations are paying off and where they are falling short
• Real use cases for AI that add value to your MGA

This report will give you the data you need to benchmark your organization against real peer feedback, identify operational risk before it impacts your growth, and where to focus technology investments for meaningful impact.

A few findings:

• 67% of respondents were 44 years of age or older while only 4% were under the age of 28
• 62% of MGAs are growing through new carrier partnerships
• 79% of MGAs stated increased competition has been difficult for their business

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