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MFA that Customers Actually Want to Use

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"MFA that Customers Actually Want to Use"

Customer multi-factor authentication must balance security and convenience. Effective MFA integrates with mobile apps, supports self-managed trusted devices, and activates during high-risk actions like new device logins or high-value transactions. Read this white paper for strategies to protect data while ensuring seamless user experiences.

Customer credentials face threats from phishing, brute force attacks, and password reuse. With 81% of hacking breaches involving weak or stolen passwords, organizations must secure data while ensuring seamless user experiences.

This white paper explores customer-friendly multi-factor authentication (MFA) to balance security and convenience. Key insights include:

  • Five key requirements for customer-facing MFA, like centralized management and brand preservation
  • Use cases for out-of-band authentication and mobile app integration
  • Best practices for introducing MFA with optional adoption and multiple methods

Learn how to enhance security without sacrificing user experience.


Offered Free by: Ping Identity
See All Resources from: Ping Identity

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