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"How A 100-Year-Old Financial Institution Modernized With Cloud And AI"

Commonwealth Bank of Australia modernized by migrating 35,000 users to Atlassian Cloud and using AI tools, saving 2,500 hours monthly and boosting customer satisfaction. Their strategy included early partnerships, risk assessment, and testing. This case study shows how traditional firms can harness cloud and AI for transformation.

Legacy financial institutions must modernize technology while ensuring security and compliance. Traditional systems limit agility and hinder leveraging advanced capabilities for productivity and customer experience.

This case study explores how the Commonwealth Bank of Australia transformed its operations through cloud migration and AI adoption. Key outcomes include:

• Migrating 35,000 users to cloud platforms in 18 months
• Collaboration between AI, security, and risk teams for planning
• Productivity gains of 2,500 hours saved monthly and higher customer satisfaction

Discover the full framework and lessons from this financial institution's modernization journey.

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