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"How Retailers Are Thinking About the In-Store Experience"

In this package of articles, we’ll share examples of how retailers are thinking about the in-store experience, from payments to experiential retail and sector-specific trends.

From AI-powered checkouts and smart inventory systems to digital fitting rooms and contactless payments, retailers are reimagining the in-store experience with transformative technologies. Amid the AI revolution and a surge of emerging tech tools, retailers must be able to discern which investments drive the most business value.

Included in this Trendline:

• Stores remain dominant, even as digital, AI shopping grows
• Best Buy to pilot Ikea shop-in-shops
• How Sam’s Club sees fresh food, digital tools fueling its ambitious growth plans

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