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"The AI responsibility gap: Why leadership is the missing link"

AI is rapidly transforming industries, reshaping organizational strategies, and fueling new economies, yet its growth remains in its infancy.

NTT DATA’s Global GenAI Report reveals that over 60% of organizations view GenAI as a game changer within two years, with nearly two-thirds planning significant investments by 2025–6. While the C-suite anticipates major industry transformations driven by GenAI, the technology’s rapid innovation has outpaced governance, creating a "responsibility gap" — a disconnect between innovation and ethical accountability.

This report highlights the critical role of leadership in aligning AI innovation with ethics, safety, sustainability, and inclusiveness. Based on insights from 2,300 senior leaders across 35 countries, the report underscores the urgent need for a leadership-driven mandate to balance innovation and responsibility. As GenAI investment surges, organizations must embed responsibility into AI’s foundations to unlock its full potential and ensure sustainable growth.

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