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"Student Financial Experience Study"

3 Trends for Increasing Transparency & Outcomes

There are stories we tell about college and its cost: that it is too expensive, that the cost is steadily increasing, that the ROI isn’t there (perhaps true for some but for the majority, college can still transform their lives) and that the 42% who drop out for financial reasons are dropping out because that financial reason is an inability to pay.

Like the other stories, this last one about why students drop out does not capture the whole picture.

Meadow’s Student Financial Experience study digs into how students feel about their bills, their school’s billing portals and the communications they receive from their schools around tuition payments.  We heard from 500 students about what is working, what is frustrating and how universities might improve.

Download the report to get:

• Data on ways to increase student satisfaction and retention and improve payment outcomes
• Insight about bill transparency that would benefit students and institutions
• Guidance for communication strategies that will get students to engage
• Recommendations from industry experts about how to improve the student billing process

Offered Free by: Meadow
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