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"The hotel associate engagement playbook"

It’s not just happy associates--it’s a hotel workforce that’s truly confident, competent and comfortable doing their job, every single day.

Hotels bring together an interconnected but highly diversified network of staff like no other, all with the same goal; creating world-class guest experiences. The workforce spans a broad scope of people, from housekeeping to kitchen and restaurant staff, valet workers to porters, security to event staff and other roles that can make the associate experience varied and disparate.

The goal of this playbook is to provide hotel operators and managers with tactics to unite and engage their staff network, no matter the size and scope.

This 25+ page playbook provides you with a five-step plan you can start today. Download your copy to get: 

• 5 ways gauge how engaged your hotel workforce is
• 30+ engagement tactics, tools and touchpoints to try
• A hotel employee engagement plan worksheet
• A reference sheet to monitor long-term employee engagement

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