Case Study: Sustaining Optimal Outbound Sales Support While Increasing Our Workforce by Over 50%

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"Case Study: Sustaining Optimal Outbound Sales Support While Increasing Our Workforce by Over 50%"

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"Case Study: Sustaining Optimal Outbound Sales Support While Increasing Our Workforce by Over 50%"

Many contact centers experience a downturn in productivity, often functioning at an 80% efficiency rate in the first six weeks of onboarding such a large group of new hires.
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